Privacy Policy
Last updated: August 2, 2026
This Privacy Policy describes how Montrose Boutique Toronto (“Montrose Boutique Toronto”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website www.montroseboutique.com (the “Site”), use our services, or communicate with us in connection with your use of the Site (collectively, the “Services”).
By using our Services, you acknowledge the practices described in this Privacy Policy.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business operations.
Where legally required, we will notify you of significant updates and revise the “Last updated” date above.
2. Data Controller and Contact Information
For the purposes of applicable Canadian privacy laws, including PIPEDA, Montrose Boutique Toronto is responsible for the personal information collected through the Services.
Business name: Montrose Boutique Toronto
Business address: [Insert registered business address in the Netherlands]
Website: www.montroseboutique.com
Email: support@montroseboutique.com
3. Legal Bases for Processing
We process your personal information based on:
- contractual necessity, such as processing and delivering your orders;
- legitimate interests, such as improving our website and preventing fraud;
- legal obligations, such as complying with tax and accounting requirements; and
- consent, such as for marketing communications where required by law.
4. What Information We Collect
Information You Provide
We may collect:
- your name;
- billing and shipping address;
- email address and telephone number;
- payment information processed by third-party payment providers;
- order details and preferences;
- account login details, where applicable; and
- customer service communications.
Information Collected Automatically
We may automatically collect:
- your IP address;
- browser and device information;
- pages viewed;
- time spent on the Site; and
- cookie and tracking-technology information.
Information from Third Parties
We may receive information from:
- Shopify;
- payment processors;
- shipping and fulfilment providers;
- marketing providers; and
- analytics providers.
5. How We Use Your Information
We may use your personal information to:
- process and deliver your orders;
- process payments, returns, and refunds;
- provide customer support;
- personalize your shopping experience;
- improve and optimize our website;
- prevent fraud and enhance security;
- send marketing communications where permitted; and
- comply with legal obligations.
6. Cookies and Tracking
We use cookies and similar technologies to operate our Site, analyze website traffic, remember your preferences, and provide relevant advertising.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how the Site functions.
7. Sharing Your Information
We may share your personal information with:
- delivery and fulfilment providers;
- payment processors;
- IT and website service providers;
- marketing and analytics providers, where permitted;
- legal authorities where required by law; and
- relevant parties in connection with a merger, sale, or transfer of the business.
We do not sell your personal information for monetary compensation.
8. International Data Transfers
Montrose Boutique Toronto is operated by a business registered in the Netherlands and serves customers in Canada.
Your personal information may be transferred to or stored outside Canada, including in the Netherlands, the United States, and China for order fulfilment and returns processing.
Where this occurs, we take reasonable measures to protect your personal information.
9. Data Security
We use reasonable technical and organizational measures to protect your information, including:
- SSL/TLS encryption;
- restricted access to personal information;
- secure payment processing; and
- security monitoring.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- provide the Services;
- process orders, returns, and refunds;
- comply with legal and accounting obligations;
- prevent fraud; and
- resolve disputes.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
- request access to your personal information;
- request correction of inaccurate or incomplete information;
- withdraw consent where processing is based on consent; and
- submit a complaint to the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.
To exercise your rights, contact:
We may ask you to verify your identity before processing your request.
12. Children’s Privacy
Our Services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children under 16.
13. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of those websites.
14. Automated Decision-Making
We do not use automated decision-making that produces legal or similarly significant effects on customers.
Questions or Concerns?
For questions about this Privacy Policy or how we handle your personal information, contact:
Montrose Boutique Toronto
Website: www.montroseboutique.com
Email: support@montroseboutique.com